Frequently Asked Questions (FAQ)

1. Orders & Payments

Q: How do I place an order?

A: Simply browse our collection, add items to your cart, and proceed to checkout. Follow the steps to complete your purchase.

Q: What payment methods do you accept?

A: We accept credit/debit cards, UPI, net banking, and wallets. All transactions are secure.

Q: Can I modify or cancel my order after placing it?

A: Orders can be modified or canceled within 24 hours of placing them. Contact us at thodasacrazy2@gmail.com for assistance.

2. Shipping & Delivery

Q: Do you offer international shipping?

A: Currently, we only ship within India.

Q: How long will my order take to arrive?

A: Orders are processed within 1-2 business days and typically arrive within 5-7 business days, depending on your location.

Q: How can I track my order?

A: Once your order is shipped, you will receive a tracking link via email or SMS.

3. Returns & Refunds

Q: What is your return policy?

A: We offer hassle-free returns within 7 days of delivery. The item must be unused and in original packaging.

Q: How do I initiate a return?

A: Contact our support team at thodasacrazy2@gmail.com with your order details. We will guide you through the return process.

Q: When will I receive my refund?

A: Refunds are processed within 5-7 business days after receiving the returned product.

4. Product & Sizing

Q: How do I choose the right size?

A: Check our Size Guide available on the product page for accurate measurements.

Q: What materials are used in your clothing?

A: We use high-quality fabrics such as premium cotton, Supima cotton, and blended materials for comfort and durability.

5. Other Questions

Q: Do you offer gift cards?

A: Yes! You can purchase digital gift cards from our website.

Q: How can I contact customer support?

A: You can reach us via email at thodasacrazy2@gmail.com or through our Contact Us page.